Here are our Shipping Practices. Our new general e-mail (as of June 3, 2007) is irdinfo@interlocracing.com. Due to increasing e-mail load, response time can run anywhere from 1 to 5 business. Thank you for understanding. irdinfo@interlocracing.com Returns: Returns will be accepted within 30 days from original purchase. Returns must be in their original packaging and in new condition. Installed or used parts can not be accepted for return. Please email irdinfo@interlocracing.com for a Return Authorization Number and return instructions. Returns without a Return Authorization Number will be refused and returned to the sender. Certain return items may be subject to a restocking fee. NEW ORDER MINIMUM: $39.99 Due to the high costs of shipping and handling we have implemented a minimum order of $39.99. We have found that with orders less than $39.99 often the shipping charges exceeded the value of the merchandise. Please note that we do not want to discourage you from buying our product, but we encourage you to check with your local bike shop for products that do not meet the minimum. Also note, you can always purchase some of our other unique and interesting product to achieve the order minimum. Shipping: All orders are shipped via UPS or FedEx, and freight charges will be billed using published rates. (For checking rates please visit carriers website.) We offer NextDay, 2nd day, 3-day and ground service. Minimum shipping charge is $9.00. Insurance and a $2.50 handling charge per package will be added. Orders are generally shipped within 48 hours of receipt. INTERNATIONAL ORDERS: Due to increasing shipping costs and logistical complications, we are no longer shipping outside of the US. However, many online stores carry our products and will ship internationally. Sales Tax: Customers who reside in California will be charged applicable sales tax. Warranty: Please contact Interloc Racing Design for any warranty issues. Email irdinfo@interlocracing.com Terms: Visa and Master Card accepted